WHAT OUR CLIENTS SAY
Exclusive Africa has represented the Pepperclub Hotel & Spa since 2017 and our partnership has been nothing but successful. Bruce comes with a vast knowledge of the industry as well as an extensive database, national and international, ensuring that our hotel is marketed to the correct client with the highest professionalism. It is clear by Exclusive Africa’s production for the hotel that they are a results driven and exceptional representation company.
What sets Exclusive Africa apart is the fact that they only service a small number of clients combined with their global network of key industry players.
The relationships that Exclusive Africa have with the travel trade both in Africa and abroad really do set them apart from other representation companies. They only have a handful of quality, trusted product and you know that they have researched the markets and trends and have earmarked the right products for my clients.
Our partnership with Exclusive Africa’s Director, Bruce Deneys, started 18 months ago as a result of a need for The Last Word Hotels to gain reach into specifically the USA market. Whilst strong from a UK perspective, the focus and effort into the USA market was very much lacking and with very few exiting relationships it was difficult to open doors. Bruce has been instrumental in achieving this in a very short space of time. His knowledge and strong personal relationships with the key agents in the USA has turned our business from this market around. We are currently 50% up bookings out the USA and are seeing a keen interest from this market going forward. Bruce has also taken on the challenge of sharpening the focus for The Last Word Hotels in some of our core markets such as the UK and Europe (particularly Germany). Through sheer determination, tough negotiating and longstanding relationships he has delivered enormously in terms of bookings and contracting for our boutique hotels. Not an easy task when you are dealing with small intimate hotels with limited room numbers.